Privacy Policy
Resilient Plastic Surgery
At Resilient Plastic Surgery, we are committed to protecting the privacy and confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws, as well as how we handle data collected through our website. Please review this information carefully. If you have any questions, feel free to contact our office.
Our Commitment to Your Privacy
We understand that your medical information is sensitive and personal. As a healthcare provider, we are required by law to maintain the privacy and security of your PHI, provide you with this notice of our legal duties and privacy practices, and follow the terms outlined herein. PHI includes any information that can identify you and relates to your past, present, or future physical or mental health, as well as the healthcare services we provide.
How We May Use and Disclose Your Health Information
We may use and disclose your PHI for the following purposes without requiring additional authorization, as permitted or required by law:
- Treatment: We may use your health information to provide, coordinate, or manage your care. For example, we may share your information with other healthcare providers, such as an anesthesiologist or referring physician, to ensure you receive the best possible treatment.
- Payment: We may use or disclose your PHI to bill and collect payment for the services we provide. This could include sharing information with your insurance company to process claims.
- Healthcare Operations: We may use your information to support our practice’s operations, such as quality improvement, staff training, or scheduling appointments.
Other Permitted Uses and Disclosures
We may also use or disclose your PHI without your specific authorization in the following situations:
- As Required by Law: We will disclose your information when required by federal, state, or local law.
- Public Health and Safety: We may share your information to report communicable diseases, prevent harm, or comply with public health regulations.
- Legal Proceedings: We may disclose your PHI in response to a court order, subpoena, or other lawful process.
- Research: In limited circumstances, we may use de-identified information for research purposes, provided strict privacy protocols are followed.
- Family and Friends: We may share relevant information with a family member, friend, or other person involved in your care, unless you object, and only if it is in your best interest based on our professional judgment.
For any other use or disclosure of your PHI, we will obtain your written authorization. You may revoke this authorization in writing at any time, except to the extent that we have already acted upon it.
Your Rights Regarding Your Health Information
Under HIPAA, you have the following rights concerning your PHI:
- Right to Access: You may request to inspect or obtain a copy of your medical records. We will respond to your request within 30 days (or 60 days if an extension is needed). A reasonable fee may apply for copies.
- Right to Amend: If you believe your health information is inaccurate or incomplete, you may request an amendment. We may deny the request under certain circumstances, but we will provide a written explanation if so.
- Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI over the past six years.
- Right to Request Restrictions: You may request restrictions on how we use or disclose your PHI. While we are not required to agree to all requests, we will consider them carefully.
- Right to Confidential Communications: You may request that we communicate with you in a specific way (e.g., by phone instead of email) or at a different address. We will accommodate reasonable requests.
- Right to a Paper Copy: You may request a paper copy of this Privacy Policy at any time, even if you have received it electronically.
To exercise any of these rights, please submit your request in writing to our Privacy Officer at the contact information provided below.
Safeguarding Your Information
We take reasonable steps to protect your PHI from unauthorized access, use, or disclosure. This includes physical, electronic, and procedural safeguards, such as secure storage systems, encryption, and staff training on privacy practices. In the event of a breach that compromises the privacy or security of your PHI, we will notify you promptly as required by law.
Website Privacy Practices
In addition to handling your PHI, our website (https://resilientplasticsurgery.com) may collect certain information as described below. These practices apply to data collected through online interactions and do not affect our obligations under HIPAA for your medical information.
Who We Are
Our website address is: http://resilientplasticsurgerycom.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. We do not share website data with third parties except as described in this section (e.g., spam detection or embedded content providers).
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes, or any PHI governed by HIPAA (see “Your Rights Regarding Your Health Information” above).
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will apply to all information we maintain. The revised policy will be available at our office and on our website, with the effective date noted.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. To file a complaint with us, please contact our Privacy Officer. We will not retaliate against you for filing a complaint.
Contact Us
For questions about this Privacy Policy, to exercise your rights, or to file a complaint, please contact:
Privacy Officer
Resilient Plastic Surgery, PLLC
800 8th Ave, Suite 116
Fort Worth, TX 76104
Phone: 817-335-6363
Email: info@resilientplasticsurgery.com
Effective Date: March 27, 2025